WIDEX MOMENT APP

THE PERFECTION OF NATURAL SOUND
IS WHEN I FEEL LIKE I'M IN CONTROL

With Widex Moment™ hearing aids, you have the option to fully control your hearing aid using the Widex Moment app on your Apple or Android smartphone. It’s never been easier to fine-tune your hearing, so you get exactly the sound you prefer – in exactly the moments that are important to you.

FEATURES AT A GLANCE

MYSOUND
SOUND MADE FOR YOU

What if a hearing aid could give you access to the listening experiences of thousands of real users just like you, so they could give you a personally recommended sound in an instant?

With Widex MySound™, you can. MySound combines real human experiences with the immense power of artificial intelligence and condenses it into a simple and easy-to-use smartphone app.

More control. More insights

With Widex MySound™ 2.0, we’ve added compression to the list of parameters that you can control. This means that you can now create programes that adjust both the equalizer and compression in a way that suits your need and situation – delivering an even more truly personalised hearing experience.

Made for You

Simply by selecting the most relevant activity and listening intent, our AI instantly presents you with a recommended sound profile based on the way thousands of other users preferred to hear in a similar situation.

Made by You - now even faster

The AI system guides you to a better sound through a series of comparisons. This allows you to tailor the sound to your exact taste.

Because our calculations now run in the cloud, the ‘Made By You’ process is now faster than ever. This means you have access to high-speed computations, whether you have the newest smartphone or an old model.

SOUNDSENSE LEARN

IT LEARNS WHAT YOU PREFER

Use the handy SoundSense Learn feature on the front screen to have real-time machine learning guide you towards a better, more personalised hearing experience. Simply compare different sound profiles and choose A or B for an intuitive way to control sound parameters.

Just a few taps determine how you hear in the moment.

CREATE YOUR OWN PERSONAL PROGRAMS

Like to have things your way? (Who doesn’t!) Whether you’re a technical wizard or a technophobe, it’s easy to make your own personalised programs. Create and name your new programs - even give each a unique photo.

Let SoundSense Learn be your guide. And make a special program for your office, favourite café or elsewhere.

DOWNLOAD THE FREE WIDEX MOMENT™ APP

WIDEX MOMENT APP SUPPORT

HEARING AID COMPATIBILITY

The Widex Moment app works with Widex Moment Sheer models:

The Widex Moment app works with the following Widex Moment models:

  • mRIC R D
  • RIC 312 D
  • BTE R D
  • BTE 13 D 

All other models use the Widex Tonelink app, which lets you simply and discreetly adjust key functions such as volume and programs. Tonelink does not feature SoundSense Learn, which guides you to personalised hearing.

Phones

  • iPhone 12 Pro Max
  • iPhone 12 Pro
  • iPhone 12
  • iPhone 11 Pro Max
  • iPhone 11 Pro
  • iPhone 11
  • iPhone XS Max
  • iPhone XS
  • iPhone XR
  • iPhone X
  • iPhone 8 Plus
  • iPhone 8
  • iPhone 7 Plus
  • iPhone 7
  • iPhone 6s Plus
  • iPhone 6s
  • iPhone SE
  • iPhone SE (2020)

Tablets

  • iPad (5th generation, 7th generation)
  • iPad Mini (4th generation, 5th generation)
  • iPad Pro 12,9", 11", 10,5"
  • iPad Air 2
  • iPad Air 3

Apple Watch

  • Series 1, 2, 3 (none-LTE version), 4, 5
  • Samsung Galaxy S20+ 5G
  • Samsung Galaxy S10+
  • Samsung Galaxy S10
  • Samsung Galaxy S9+
  • Samsung Galaxy S9
  • Samsung Galaxy S8+
  • Samsung Galaxy S8
  • Samsung Galaxy Note 8
  • Samsung Galaxy A51
  • Google Pixel 4
  • Google Pixel 4 XL
  • Google Pixel 3
  • Google Pixel 3 XL
  • Google Pixel 2
  • Google Pixel 2 XL
  • Huawei Mate 20 Pro (2018)
  • Huawei P30 (2019)
  • Huawei P30 Pro (2019)
  • Moto Z Play
  • OnePlus 6T
  • iOS: 13.2 - 14 latest
  • iPad OS: 13.3
  • Apple Watch: watchOS 6.1
  • Android: OS version 7.0, 8.0, 8.1, 9.0, 10.0

The WIDEX MOMENT™ app solution is designed and tested with the above mentioned devices and operating systems.

If your Apple or Android device is not mentioned in the supported device list/ or has a non-supported operating system, the functionality of the app is not guaranteed. Please contact your hearing care professional for advice.

WIDEX MOMENT™ APP - SUPPORT

HOW TO USE THE WIDEX MOMENT™ HEARING AID APP

This 6-minute video walks you through the smartphone app, so you can tailor your hearing aids to your preferences.

STEPS TO BETTER HEARING

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